Customer Service Rep: Thank you for calling eBay customer support, THOM-as (pronouncing the “th” in Thomas as one pronounces the “th” in “thumb”). How can I help you?
TD: I listed a British World War One poster a few days ago. It hasn’t gotten many views and no bids
which is surprising because that particular poster is rare and very much in demand, so I went back and double-checked. I listed it
in the category “Collectibles/Militaria/WWI/Great Britain/Posters” but it’s
showing up in “Sporting Goods/Sports Memorabilia/Cards/Posters.” I revised it
but nothing changed – it’s still in the wrong category.
Customer Service Rep:
OK, THOM-as, I will be happy to help you with that.
TD: Miss, for the
record, you don’t pronounce the “h” – it’s pronounced TOM-us, not THOM-as.
Customer Service Rep:
Give me a minute, THOM-as, and let me take a look. What is the item
number?
TD: One six one two seven three eight seven nine five nine zero.
Customer Service Rep:
Thank you for that information, THOM-as.
TD: Uh, you really shouldn’t pronounce that “h.” It doesn’t bother me but Thomas is one of the most common names there is and it might bother some other Thomas in
the future.
Customer Service Rep:
I see the issue, THOM-as. I suggest you end the listing and relist it under the
correct category.
TD: As opposed to
revising it?
Customer Service Rep:
Yes THOM-as, for some reason the revision you made did not register.
TD: Look, if
you’re going to persist in repeating my first name in every sentence, would you please
pronounce it TOM-us, not THOM-as? Haven’t you ever met someone named Thomas
before?
Customer Service Rep: No, you are the first.
TD: Well, the “h” is silent.
Customer Service Rep: What does that mean?
TD: It means you
don’t pronounce it.
Customer Service Rep:
Why?
TD: I dunno, you
just don't.
Customer Service Rep:
OK THOM-as, is there anything else I can assist you with today?
TD: No.
Customer Service Rep:
Thanks for calling eBay, THOM-as. Have a great day.
TD: You, too.
TD: You, too.
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