When: Last night between 7 and 7:30 pm.
Where: Three fast food restaurants along I-70 in Kansas City.
Who: Myself and counter employees of KFC, Popeye’s and
Church’s Chicken respectively.
7:02 pm, KFC
Employee: What would you like?
TD: I want a two piece meal with potatoes and gravy and I’d like
one of the pieces to be a breast – I’ll pay extra if I have to.
Employee: We're out of chicken.
TD: What do you mean?
Employee: We ran out.
TD: Let me get this
straight, you’re out of chicken? Isn’t
this a Kentucky Fried Chicken?
Employee: No, this a KFC. And we're also a Taco Bell. How about a chicken taco or burrito?
TD: No, I'm craving fried chicken.
7:14 pm, Popeye’s
Employee: Can I take your order?
TD: I want a two piece meal with a side of mashed potatoes
and gravy and I’d like one of the pieces to be a breast. I’ll pay extra if I
have to.
Employee: We’re out of chicken parts, we only have tenders.
TD: You're kidding, right?
Employee: They’re really good. No bones. I just ate one on my break.
TD: I can't believe this. No thanks.
7:30 pm, Church’s
Employee: Can I help you?
TD: I want a two piece meal with a side of mashed potatoes
and gravy and I’d like one of those pieces to be a breast.
Employee: Do you want original or spicy?
TD: Original.
Employee: Do you want our two-piece deal? It comes with a biscuit and a medium drink.
TD: YESSSS!
Employee: OK, that’ll be $6.89.
(Two minutes later I am handed my order on a tray. I fill
my soft drink cup from the dispenser, sit down at a table in the dining area where I am the only customer, and realize I need a
fork. I get up and go to the counter where the condiments, napkins and plastic
utensils are kept. The bins are empty except for knives.)
TD (to employee): There aren't any forks on the counter. Could you get me one?
Employee: We’re out of forks.
TD: Okay then, a spoon.
Employee: We’re out of those too.
TD: How do you expect me to eat my mashed potatoes?
Employee: Would you like fries instead?
TD: No.
Employee: We have mac and cheese.
TD: How would I eat that? With a knife?
Employee: I’m sorry.
TD: How long have you been out of forks and spoons?
Employee: Ever since my shift started at 5. Well, now that I think about it we were out of them yesterday too.
TD: Hasn’t anyone else complained but me?
Employee: No, you’re the first. Every else goes through the drive-through.
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